The location was great, as was the hotel and the room except no ocean view.
Griffiths
مايو ٢٠٢٤
minus the first hiccup with the previous room, Upon speaking with the staff in the morning as we arrived so late further accommodations were made and our rooms were changed, and WOW we were soo impressed while we came down a few level i much preferred the view from the second level looking over the lap pool. the convenience of having both a kitchen and Coles right below the hotel made this location the most perfect stay for us as a family of 4
Rebecca
يناير ٢٠٢٥
This was the best family holiday accommodation I have stayed in. We stayed in Ocean view room 3bed 2 bath for 4 nights. 2 adults and 5 children with 1 roll away bed which we didn’t need to ask for as the staff organised it plus a spare towel. Ho, at reception was so friendly and let us check in early at no extra charge as the room was free. The best features are: location- central to everything including Coles and restaurants under hotel, ocean views, pools- indoor, outdoor and the lagoon with bbq areas for cooking dinner while kids have a swim. Spa x2, gym, games room, sauna in indoor pool area bathrooms. We had no problem getting a carspot for our hire car every night right near the lifts.
Samantha
يناير ٢٠٢٥
The location was excellent, just a short walk from the beach. There was a supermarket at the base of the building and two more within easy walking distance. These were plenty of restaurants in the area. We had a two-bedroom apartment that was well designed with a good sized kitchen, dining and lounge area. The two bathrooms were clean. Our unit was on the 7th floor, the lowest level with apartments so the view was not brilliant, but we were not bothered. The building is on the tram line which we did not use, but which was might be useful for others. On arrival our TV did not work, but a quick call at reception and the maintenance team were able to fix the problem within 30 minutes - great service.
David
أكتوبر ٢٠٢٤
The location of this hotel is second to none. It has incredible facilities and was easy to access. I was worried with several reviews stating the rooms were old, unclean, and outdated. However, I found this not to be true. The room was big, bright (floor to roof windows), and in excellent condition. We had a minor issue of a request for a cot and high chair that didn't cone through the system. The team at the counter sorted it at the time and bought them up to our room. Couldn't recommend the mantra anymore. We will be staying again on our next visit to Surfers!
Todd
أكتوبر ٢٠٢٤
It was close to everything it had everything we needed at our door step the pool the spa the sauna the view it was amazing
Tracie
فبراير ٢٠٢٥
Stayed two nights in a two bedroom, one bathroom apartment in tower 3. Location was excellent. Parking was easy. Staff were great, gave extra towels. Indoor pool was nice and warm.
Lettitia
أكتوبر ٢٠٢٤
Love the location, facilities, and convenience of everything close by. The coffee shop downstairs was the best coffee in GC we had. The staff are very helpful and lovely.
Stephanie
مارس ٢٠٢٥
The check in and checkout process was very efficient. Our room was very clean and the indoor pool was heated to a good temperature. We stayed on the pool level, which meant we weren't required to take the elevator to our room. Staff were friendly. I love that there is complimentary guest parking, as well as complimentary parking for visitors (5 hours max).
Khalid
أبريل ٢٠٢٤
Good location for work. Convenient to amenities. Kitchen and lounge areas had been modernised compared to other apartments I’ve stayed in at the same hotel. So was more fresh feeling.
Iana
مايو ٢٠٢٤